Privacy Policy

This Privacy Policy explains our data processing practices and how your personal data is used when accessing www.paramountmarble.co.uk or www.paramountstone.co.uk. If you have any requests concerning your personal information or any queries concerning our processing, please contact us using the contact details on this website.

How we use your personal information

This document sets out how Paramount Stone Specialists collects and uses your personal information. This includes information that you supply to us, plus other data that we learn from you accessing this website and from working with us.

Paramount Stone Specialists are committed to protecting your right to privacy and ensuring the security of any personal information that we hold.

We will not sell your data to any third party outside of Paramount Stone Specialists. We will only hold information that is relevant to our contact with you.

Please note: Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Who we are

Paramount Stone Specialists
Telephone number: 01482 585600
Email: info@paramountstone.co.uk

Your Legal Rights

You are protected under law to ensure that we only use your personal information when there is a valid, legal reason for us to do so. We must fulfil one of the following criteria:

Contractual obligation
Legal duty
Legitimate interest
You have given your explicit consent

Legitimate interest is when we have a valid business reason to process your data. However, this must not go against your interests and should be within what would generally be considered acceptable and fair.

Other areas of the law cover sensitive personal information, none of which we will collect, e.g. ethnic origin, sexual orientation.

Outside of these areas, the only other situations we would process your personal information in would be:

For reasons of public interest
To establish, exercise or defend legal claims

Types of data

The data we hold will include, but may not be restricted to, one or more of the following:

Name
Work address
Work email
Personal email (if supplied by you)
Work telephone number
Personal telephone number (if supplied by you)
Work mobile number
Personal mobile number (if supplied by you)
Job title
Correspondence history
Service history (what we have supplied to you)

How we collect data

We may collect data from you via any of the following sources:

• Data that you give us (via contact forms, emails, telephone conversations, orders etc.)
• Data we purchase from reputable data brokers companies for prospecting
• Recommendations from other companies
• Publicly available information available through the internet

How long we store your data for

We will keep your data:

On our internal systems:

As long as you are an active Data Subject
For an appropriate length of time to facilitate future enquiries you may make

Within our website CMS:

For 6 months following a contact form submission

We keep your data to allow us to keep in contact with you for any ongoing work and to allow us to contact you regarding any prospective work and updates about Paramount Stone Specialists

Keeping our records up-to-date

We actively seek to ensure that all of the data we hold is current and up-to-date. However, if you believe that we are holding inaccurate data about you, please inform us and we will look to rectify this as quickly as possible.

If you would like to know what personal information we hold on you, please contact us and we will supply it to you without undue delay.

Similarly, please inform us if you would like us to delete any personal information that we hold on you.

Cookies

As is common practice with almost all professional websites, Paramount Stone Specialists website uses cookies.

What are cookies

Cookies are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use them and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons, which are detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them.

Disabling cookies

You can prevent the saving of cookies by adjusting your browser settings (see your browser Help section for details about how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

The cookies we set

This website includes a cookie banner that is displayed until you close it. This cookie banner is in place to achieve compliance with the EU cookie law. After accepting the cookie policy, we store a cookie so that the banner need not be shown again. No personal information is held in this cookie.

Third-party cookies

This site uses Google Analytics to let us understand how visitors use the site, which helps us improve the experience. Google Analytics uses cookies to track things such as how long you spend on the site and the pages that you visit.

For more information on Google Analytics cookies, see the official Google Analytics page.

More information

If you have any questions please contact us using the contact details on this website.

Instructions

Paramount Stone Specialists will only process personal information in accordance with a contracted agreement except where otherwise required by applicable law (and shall inform the Data Subject of that legal requirement before processing, unless applicable law prevents it doing so on important grounds of public interest); and if Paramount Stone Specialists believes that any instruction received by it from the Data Subject is likely to infringe the Data Protection Laws it shall promptly inform the Data Subject and be entitled to cease to provide the relevant Services until the parties have agreed appropriate amended instructions which are not infringing.

Security

Taking into account the state of technical development and the nature of processing, Paramount Stone Specialists shall implement and maintain the technical and organisational measures to protect the Protected Data against accidental, unauthorised or unlawful destruction, loss, alteration, disclosure or access.

Sub-processing

Paramount Stone Specialists will inform the Data Controller of any sub-processors which are to be used so that an agreement can be put in place before any processing being carried out.

Assistance

Paramount Stone Specialists will (at the Data Subject’s cost) assist the Data Subject in ensuring compliance with our obligations under Articles 32 to 36 of the GDPR taking into account the nature of the processing and the information available to Paramount Stone Specialists.

We will also assist in responding to requests for exercising the Data Subjects’ rights under Chapter III of the GDPR (and any similar obligations under applicable Data Protection Laws) in respect of any Protected Data.

International transfers

Paramount Stone Specialists shall not process and/or transfer, or otherwise directly or indirectly disclose, any Protected Data in or to countries outside the United Kingdom or to any international organisation without the prior consent of the Data Subject.

Breach

Paramount Stone Specialists shall notify the Data Subject without undue delay and in writing on becoming aware of any Personal Data Breach in respect of any Protected Data.

Deletion/return

At the end of the provision of the Services relating to the processing of Protected Data, at the Data Subject’s cost and the Data Subject’s option, Paramount Stone Specialists shall either return all of the Protected Data to the Data Subject or securely dispose of the Protected Data (and thereafter promptly delete all existing copies of it) except to the extent that any applicable law requires Paramount Stone Specialists to store such Protected Data.

kevin b

16:37 22 May 23

Great company, professional customer service. Kitchen looks great, very competitive on pricing too.

Mark Proud

17:06 10 Mar 23

Excellent service from start to finish.Mark was very knowledgeable and had a good selection of samples in the show room. He was able to give us a price there and then based on a sketch I provided with no hard sell involved.Our kitchen was laser measured on the Monday and the worktops were fitted on the Thursday.The installation lads Dan and Jason were very friendly and did a superb job.Thoroughly recommend.

NOSHOTSGIVEN

09:59 19 Jan 23

I recently had Paramount Stone Specialists install a quartz worktop. I was really impressed with the quality quartz and the worktop finish. I would recommend Paramount for all types of worktops, they were great to deal with. I’m really happy, thank you.

Stephen P.

15:54 09 Dec 22

Paramount Marble have just fitted fabulous matt white silestone worktops in our new kitchen. Cannot fault the service from selecting the right tops to the laser measurement service and to the guys fitting the final worktops. The final result looks awesome. Would highly recommend to anyone looking for new worktops.Steve P

Chris Williams

15:47 04 Jul 20

Excellent service from start to finish, nothing is a problem for them and the quality and fit of our Worktops are first class.Would definitely use again.

David Mason

11:37 21 Mar 19

Great customer service friendly staff if you're looking for somewhere to eat afterwards pop to Aunt Sally's 82a Edgar Street hu3 2dg

Julia Baggs

10:21 19 Mar 19

Paramount have fitted a fabulous quartz work surface in our new kitchen. We are very impressed with the quality of the workmanship and the product looks fantastic. All the team have been very helpful and efficient throughout the process. The showroom is well worth a visit - plenty of modern styles and products available. I would highly recommend this company.

andrea burton

07:01 13 Jul 16

Amazing customer service! I only wanted a small job doing (some tiles cutting) and couldn't believe the amount of trouble they went to in trying to do the best job possible (they were unusual tiles that were difficult to cut). Beautiful fireplaces, dining room tables, mirrors etc in the showroom and a huge range of colours/finishes for worksurfaces etc.