FAQ
What service areas do you cover?
Our team will supply and fit in most parts of the U.K from Scotland to the south coast. Our factory premises are based in East Yorkshire and we frequently supply and fit in the North East, North West and Lincolnshire. If you are unsure if we cover your area then please drop us an email and we can advise.
Where do you deliver for online orders?
We deliver within 100 miles of Hull with our own transport. Outside of that region, we can organise delivery via an outside delivery method. Please contact us with your location and we can advise the delivery information for your area and pricing. Self pick up is available from our Hull based premises for any orders.
What else do you sell other than stone?
We supply sinks, tap, appliances, mirrors, bathroom furniture and hope to expand this range even more.
Can you make custom sized furniture?
Yes. Initially our product range will be limited to just a few different size options but if you need something more bespoke, get in touch direct and we can supply you with a quote.
What materials can you make sinks from?
We have a wide range of stones that can be used. Even porous stones can be used if correctly tanked and sealed.
What is the maximum overhang allowed?
Different materials and brands have different guidelines. It is always best to get in touch and ask. As a general rule it is usually between 250mm and 300mm without any additional support. If there are cut outs in the piece in question then this may reduce further.
Will hot pans damage my quartz / granite worktops?
Our advice is never to put a hot pan or something directly out of the oven directly on to your worksurface. It is possible to damage or scorch the resins used to combine the quartz together. Granite worktops are more forgiving than quartz but again our advice is to avoid such contact.
Can I cut on my worktops?
The simple and safest answer is No. Always use a chopping board (which we will supply with your worktops upon request) Even Sintered stone options that are promoted as scratch proof, will quickly blunt any knives you use upon them.
How do I look after quartz?
Engineered quartz tops are much easier to look after than a natural stone, for a start they do not require to be resealed after a period of time.
They are also easy to keep clean, a wipe over with warm soapy water are all they require then buff the area dry with a clean cloth. If any spills occur, make sure they are wiped up as soon as possible and not left to sit on the surface.
Although extremely heat resistant the use of chopping boards and pan stands are recommended on all worktops as different materials have varying degrees of heat resistance.
Quartz may be subject to heat and sunlight damage over time.
Avoid contact with the following substances Bleach, Vinegar , Citric juices and other acidic products, Oil based products, Acetone and Abrasive cleaners such as bathroom or oven cleaner.
How do I look after granite?
Being a natural product all granite worktops need to be sealed. This will first be done at the installation process and will need to be resealed approximately every 12 months. Stone sealants can be purchased at most major DIY outlets.
Granite worktops are easy to keep clean, a wipe over with warm soapy water are all they require, then buff the area dry with a clean cloth. Avoid using household chemical cleaners or detergents.
For day to day cleaning use a natural Bees wax on the worktops to give added protection.
No material is 100% stain proof. If any spills occur, make sure they are wiped up as soon as possible and not left to sit on the surface.
Although extremely heat resistant the use of chopping boards and pan stands are recommended on all worktops as different materials have varying degrees of heat resistance.
Avoid contact with substances like Bleach, Vinegar , Citric juices and other acidic products, Oil based products (take care when cooking), Acetone and Abrasive cleaners such as bathroom or oven cleaner (these may bring the polish off the worktops).
How do I know if I am ready for the template?
We advise that all base units are secured in position, wall units too if splashbacks are required. We ask that you have your sink, tap, hob any other appliance/device that requires a hole cut out to be at site. Remember – solid stone is heavy, think about whether extra supports are required in corners, or where two pieces will join together. If in doubt, get in touch and we can go through a checklist.
How long until they are fitted?
We always aim to install worktops within 7 days of the day of template. There may be exceptions to this but we will advise beforehand.
What is the template process?
In the early days, wooden templates would be made and used to cut your worktops. This used to add time to the process and be wasteful of wood therefore we rely on a special 2D/3D laser measuring system which measures your requirements perfectly. The process usually takes about 60 minutes depending on the size and complexity of your layout.
How do I get a quote?
The easiest way to get a quote is to bring a plan in or email one through. From this we can determine how much material is required and then depending on your chosen surface, we can provide a quote.
What other options do you have?
We deal with a wide range of stones, all suited to differing applications. We deal with natural and engineered marbles for fireplaces, vanity units, furniture and cladding. Limestones and slates for fireplace hearths and more. A growing market of Sintered stones are becoming more available, more suited for more robust of applications such as outdoor kitchens / barbecue areas, cladding etc.
What is granite?
Granite a natural stone, it is an igneous rock composed mostly of two minerals: quartz and feldspar. It is a generic term with there being many different looking granites giving all unique looks.
What is quartz?
Quartz is a common mineral used to make Engineered Quartz worksurfaces because of its hard and durable properties. Quartz is combined with colorants and binding agents in a large production process creating sheets of engineered stone in a wide array of colours and patterns.